Effective Communication: Constructive Feedback and Cultural Awareness

Cultural insensitivity leads to resentment; couple that with a lack or inability to supply feedback and you get a stagnant workplace with decreased productivity.  Learn how cultural differences in communication effect a maritime workplace and the steps you can take to improve these areas.  This last installment of a 3-part series addresses learning and practicing basic English, specifically Maritime English, and using feedback in a workplace setting.

• Improve your crew's safety
• Thorough overview of the cultural differences in the workplace
• Role playing and shipboard examples depict realistic scenarios
• Enhance your crew's productivity
• Decrease damage to your ship

Topics

• How cultural differences effect communication
• Making a cultural connection
• Feeding back for understanding
• Continuing the conversation

Use in conjunction with the Effective Communication Instructor's Guidebook to maximize your learning experience.