This program builds communication skills that seafarers need to improve teamwork and leadership competencies, especially in stressful situations and in cross-cultural working environments. Topics covered: improved speaking, listening, body language, and cultural awareness.

Includes 3 DVDs, 200 page instructional guide book and 300 phrase audio builder.

Det Norske Veritas (DNV) approved the Effective Communications package as "Compliant to DNV's Learning Programme Standard 3.201."